Frequently asked questions

What are your opening hours?


Monday to Friday 8.00am to 4.30pm Saturday 8.00am to 12.30pm Sunday Closed Public Holidays Closed




How can I pay?


Our online store offers the flexibility of paying with Visa, MasterCard, American Express or PayPal.




What happens if I need to cancel my order?


If you cancel your order, a cancellation fee of fifty percent (50%) of your order total will be charged. This is to cover: admin costs incurred to administer your order, cost of goods including payments made in advance to suppliers, the cost of losing sales which may have been taken for your scheduled pickup/delivery date, staff wages and additional costs incurred with the production of your order. If your order contains a pre-payment, the pre-payment will be applied to cover the fifty percent (50%) order cancellation fee.




What happens if I am unhappy with my order? (Return Policy)


If you are unhappy with our products for any reason, please get in touch with us. We act in accordance of Australian Consumer Law.




Do you offer Vegan & Gluten Free options?


Yes we do! Please read our options carefully as you will be able to see which ones are tailored towards you. If you are still unclear please contact us so we can advise.